We hope you will be delighted with your purchase. Please inspect your products at the time of delivery. In the unlikely event of a problem, please advise our delivery team at the time who will try to rectify it. If an item needs to be replaced please allow for the delivery lead times. You must notify us within 24 hours of delivery to discuss returns on 01295 236112 or email us at email@example.com. If agreed, we will arrange to collect your order.